Privacy Policy

Last updated: September 15, 2025

Overview

At ATGlobal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our portal platform.

This policy applies to all information collected through our website, portal, mobile applications, and related services (collectively, "Services").

1Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, phone number
  • Company information and job title
  • Portal account credentials and profile information
  • Billing and payment information
  • Communication preferences
  • Project requirements and specifications

Automatically Collected Information

When you use our Services, we automatically collect certain information:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Portal activity and feature usage
  • Location information (general geographic location)
  • Log files and error reports

Third-Party Information

We may receive information from third parties:

  • Social media platforms (if you choose to connect accounts)
  • Business partners and referral sources
  • Public databases and directories
  • Analytics and marketing service providers

2How We Use Your Information

We use the information we collect to:

  • Provide and improve our services: Deliver requested services, maintain portal functionality, and enhance user experience
  • Communicate with you: Send service updates, respond to inquiries, and provide customer support
  • Process transactions: Handle billing, payments, and financial transactions securely
  • Personalize experience: Customize portal dashboards and recommendations based on your role and preferences
  • Analytics and improvement: Analyze usage patterns to improve our services and develop new features
  • Marketing communications: Send newsletters, promotional materials, and relevant service information (with your consent)
  • Legal compliance: Meet legal obligations, resolve disputes, and enforce our agreements
  • Security: Protect against fraud, unauthorized access, and other security threats

3Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services (hosting, analytics, payment processing)
  • Business Partners: With partners involved in delivering services to you (with your consent)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or sale of business assets
  • Portal Collaboration: With other portal users as necessary for project collaboration (limited to relevant project information)

Important: We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Technical Safeguards

  • SSL/TLS encryption
  • Secure cloud infrastructure
  • Regular security audits
  • Access controls and authentication

Organizational Measures

  • Employee training
  • Data access limitations
  • Incident response procedures
  • Regular policy updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

6Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for website functionality, authentication, and security

Analytics Cookies

Help us understand how visitors use our website to improve performance

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit website functionality.

7Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services and analyze usage patterns

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Contact Us About Privacy

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@activetechglobal.com

Phone (US): +1 (307) 289-5768

Phone (Caribbean): +592 709 5555

For general inquiries, please visit our contact page.

Last updated: September 15, 2025
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